Customer Care
CONTACT US
Need help with an order, delivery, product or jersey request? Get in touch with Half-Time and we'll assist you.
Customer Support
Email Us
For order enquiries, returns, delivery assistance or general customer support.
support@halftimeza.comMessage Half-Time
For customer support, order assistance and general enquiries, contact us on WhatsApp.
+27 79 688 0562Existing Orders
Include Your Order Number
If your enquiry relates to an existing purchase, please include your Half-Time order number so we can assist you more efficiently.
Order & Delivery Enquiries
For questions about your order status, payment confirmation, delivery or an incorrect item, contact us with your order number and a short description of the issue.
Returns & Refunds
If you believe your order is damaged, defective or incorrectly supplied, please contact us as soon as reasonably possible.
We may ask for photographs or additional information where reasonably necessary to assess the matter.
Jersey & Product Requests
Looking for a specific jersey or sports item that is not currently listed on the website? You can use our jersey request service and provide details or a reference image where available.
Privacy & Legal Enquiries
Privacy, POPIA and PAIA enquiries may also be directed to:
support@halftimeza.comResponse Times
We aim to respond to customer enquiries as soon as reasonably possible during normal business days.
Response times may be longer during weekends, South African public holidays and high-volume periods.