SHIPPING & DELIVERY

Half-Time delivers orders throughout South Africa using trusted courier services.

1. Delivery Options

Locker to Locker — FREE
Customers may have their order delivered to an available collection locker or supported collection point.

Door to Door — R50
Orders are delivered to the delivery address supplied during checkout.

2. Delivery Timeframes

Orders are generally delivered within 2–5 business days after the order has been processed and dispatched.

Business days exclude Saturdays, Sundays and South African public holidays.

Delivery times are estimates and may occasionally be affected by circumstances outside Half-Time's reasonable control, including courier delays, public holidays, high-volume periods, severe weather, remote delivery areas or other logistical disruptions.

3. Pre-Order Dispatch

Pre-order items have separate estimated lead or dispatch times, which are shown on the relevant product page. These estimates are provided as a guide and may change due to supplier, import, courier or other circumstances outside Half-Time's reasonable control.

Half-Time will contact the customer when the pre-order item is ready, or close to being ready, for dispatch and the remaining balance becomes payable.

Pre-order items will only be dispatched once the product has been received or is ready for fulfilment and the full outstanding balance has been paid.

Once a pre-order is dispatched, the usual delivery timeframe shown above will apply.

4. Order Processing

Once an order has been successfully paid and processed, the customer will receive relevant order updates using the contact details supplied during checkout.

5. Delivery Information

Customers are responsible for ensuring that all delivery information supplied during checkout is complete and accurate.

Half-Time cannot be held responsible for delays resulting from incorrect or incomplete delivery information supplied by the customer.

Additional delivery charges resulting from an incorrect address, unsuccessful delivery or other customer-supplied information may be charged to the customer where applicable.

6. Courier Delays

Once an order has been handed to the courier, unexpected delays may occasionally occur.

Half-Time will provide reasonable assistance where there is an issue with the delivery of an order.

7. Collection Deliveries

Where a collection or locker delivery option is selected, the customer is responsible for collecting the parcel within any collection period specified by the relevant courier provider.

Additional charges may apply if an uncollected parcel is returned and needs to be dispatched again.

8. Damaged or Incorrect Orders

If an order arrives damaged, or if the customer receives an incorrect product or size due to an error by Half-Time, please contact us as soon as reasonably possible so that the matter can be investigated and resolved.

Returns, replacements and refunds are handled in accordance with our Returns & Refunds Policy and applicable South African consumer law.

9. Delivery Enquiries

If you need assistance with the delivery of your order, contact:

Please include your order number when contacting us about an existing order.